Tag: boiler

Satisfied customers!

How we leave your project
How we leave your project
Boiler magnet

Here at The Heating Expert we’re very proud of the work we do.

We always aim to please our clients:

  • We call you or visit you as agreed
  • We work efficiently and to time scales agreed
  • We use quality products as agreed
  • We’ll leave your property with your boiler/bathroom/tap working, clean and tidy
  • Follow-up as agreed.

Our customer feedback tells you what our clients think – FreeIndex.

How we leave your project
How we leave your project

BoilerMag central heating protection

BoilerMag
BoilerMag
BoilerMag central heating protection

Special offer!Until the end of September 2014 The Heating Expert will install a BoilerMag free magnetic filter with all boiler replacements (quote BMSep14 when you call).

The Heating Expert recommends the BoilerMag high performance magnetic filter for all domestic central heating systems.

Central heating system
Central heating system “sludge”

With central heating systems old and new the black ferrous oxide or ‘sludge’ can seriously reduce your boiler’s efficiency by limiting heat transfer or blocking pipework.

The BoilerMag filter quickly removes both magnetic and non-magnetic debris, improving energy efficiency and extending the life of your boiler and central heating system.

Here’s a bit about how the BoilerMag works to protect your central heating system and boiler:


If you would like a free, no obligation, consultation please Contact us.

Call The Heating Expert

How the service works …

How the service works ...So, it’s a great idea … but how does The Heating Expert service work?

When you contact The Heating Expert – whether it’s for a boiler upgrade or a full new central heating installation – you can expect value, service and quality.

Step by step:

This list is a guide, and not precise because there’s no limit to the amount of support you can get from The Heating Expert:

  • Home visit – I’ll come and discuss your requirements
  • Full written quote – with options and a full breakdown of prices
  • A personal follow up call.

… even a second home visit and revised quote if required …

  • The Heating Expert - Central heating installation project plan
    The Heating Expert – Central heating installation project plan

    Quote agreed and the go ahead is given

  • Installation date agreed and confirmed
  • Project plan is drawn up (Example Project Plan pdf)
  • Your boiler, radiators, radiator valves, and other items ordered
  • A fitting team dedicated to your installation
  • Boiler, radiators etc received (stored in garage if possible)
  • Your deposit payment due
  • Finalise any smaller details, eg. matching bricks needed, etc.

Day 1 of your installation

  • I’ll introduce you to your installation team
  • Make gas, electric and water safe
  • Removal of existing boiler, radiators tanks etc
  • Remove old piping
  • Re-route any existing pipes as needed
  • Hang new radiators (if needed)
  • Fix new boiler in place
  • Run utilities to new boiler
  • Install MagnaClean and scale reducer

Day 2 of your installation

  • Complete radiator connection
  • Re-lay any carpet or floor boards disturbed
  • Install condenser drain
  • Make good brick work with matching bricks
  • Install and commission room thermostat
  • Commission system in line with manufacturer’s guidelines
  • System flush
  • Remove, clean and refit MagnaClean filter
  • Fully heat house and observe prolonged system test
  • Remove dust sheets, vacuum clean and remove all waste
  • Completion of warranty paper work and explain service needs
  • Explanation of system and handover
  • My completion visit
  • Payment of final instalment

About one week on …

  • My follow-up call to check that your happy

About 11 months on …

  • My call to arrange your first annual service – to ensure your boiler remains covered by it’s warranty.

However, I’m always available for you to call to help answer any questions you have.

The Heating Experts (Derby) Ltd
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Your data

We only use your data to contact you in relation to your initial enquiry and for agreed follow up, eg boiler servicing.

If we install a new boiler in your property we supply your address to the boiler manufacturer for the warranty.